Effective Date: September 5, 2026

These SMS Terms & Conditions (“SMS Terms”) govern your receipt and use of SMS text messages from Royal Ride Limo (“Royal Ride Limo,” “we,” “us,” or “our”).

By voluntarily opting in to receive SMS messages from Royal Ride Limo, you agree to these SMS Terms. If you do not agree, please do not opt in to our SMS messaging program.

1. SMS Messaging Program

Royal Ride Limo uses SMS text messaging to provide customers with timely information related to their reservations, transportation services, and customer service interactions.

Depending on your interactions with us, SMS messages may include:

• Reservation and booking confirmations
• Reservation updates or changes
• Pickup and drop-off information
• Chauffeur assignment and arrival notifications
• Airport pickup and trip notifications
• Reminders related to your scheduled transportation
• Customer service communications
• Responses to your inquiries or requests
• Other service-related information necessary to assist with your reservation

SMS messages are intended primarily for transactional, informational, and customer-service purposes.

2. How You Opt In

You may voluntarily opt in to receive SMS messages by providing your mobile phone number through an applicable Royal Ride Limo website form and affirmatively selecting the SMS consent checkbox.

The SMS consent checkbox will not be selected by default.

By selecting the SMS consent checkbox, you confirm that:

• You are the authorized user of the mobile phone number provided, or you have permission from the authorized user to provide it;
• You understand that you are consenting to receive SMS messages from Royal Ride Limo;
• You understand the types of messages you may receive as described in these SMS Terms; and
• You understand that consent to receive SMS messages is not a condition of purchasing any goods or services from Royal Ride Limo.

3. Message Frequency

Message frequency may vary.

The number of messages you receive depends on your reservations, trips, inquiries, and interactions with Royal Ride Limo.

For example, you may receive multiple messages during a reservation or transportation service when necessary to provide booking, pickup, chauffeur, or customer-service updates.

4. Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge you for text messages and data according to the terms of your mobile service plan. Royal Ride Limo is not responsible for carrier charges.

5. How to Opt Out

You can stop receiving SMS messages from Royal Ride Limo at any time by replying:

STOP

After you send STOP, you may receive one final message confirming that your request has been processed. After that, you will no longer receive SMS messages from us unless you choose to opt in again.

Please understand that opting out of SMS messaging may prevent us from sending certain text-based reservation or service notifications. You may still contact Royal Ride Limo through other available communication methods.

6. How to Get Help

For assistance with our SMS messaging program, reply:

HELP

You may also contact Royal Ride Limo through the contact information available on our website.

7. Supported Commands

Our SMS program may recognize the following standard keywords:

• STOP — Opt out of SMS messages
• HELP — Request assistance

Keyword functionality may vary depending on your mobile carrier or messaging platform.

8. Privacy and Use of Your Information

We respect your privacy.

Your mobile phone number and SMS consent information are used to provide and manage SMS communications associated with your reservations, inquiries, and customer-service interactions.

Royal Ride Limo does not sell or rent your mobile phone number or SMS consent information.

No mobile opt-in or text-message consent information will be shared with third parties or affiliates for their own marketing purposes.

For additional information about how we collect, use, protect, and retain your personal information, please review our Privacy Policy.

9. Consent Records

When you opt in to receive SMS messages, Royal Ride Limo may retain information necessary to document and manage your consent, including your phone number, the date and time of consent, the method or form through which consent was provided, and related consent records.

These records may be maintained to administer your SMS preferences, comply with applicable requirements, and respond to questions or requests regarding your consent.

10. No Guarantee of Delivery

SMS messages are transmitted through wireless carriers and telecommunications networks. Royal Ride Limo does not guarantee that every SMS message will be delivered successfully or immediately.

Message delivery may be affected by factors outside our control, including carrier coverage, network availability, mobile-device settings, service interruptions, or other technical limitations.

11. Changes to Your Phone Number

If you change, deactivate, or transfer your mobile phone number, please notify Royal Ride Limo or update your information where applicable.

You are responsible for ensuring that the mobile phone number provided to us is accurate and belongs to you or that you are authorized to use it.

12. Marketing Messages

Our standard SMS program is intended primarily for reservation, transactional, informational, and customer-service communications.

If Royal Ride Limo introduces promotional or marketing SMS communications, we will obtain the appropriate consent where required and provide applicable disclosures and opt-out instructions.

Opting in to service-related SMS messages does not automatically constitute consent to receive promotional marketing messages.

13. Eligibility

By opting in to receive SMS messages, you represent that you are authorized to use the mobile number provided and that you have the legal capacity to agree to these SMS Terms.

14. Third-Party Carriers

SMS messages may be delivered through third-party wireless carriers and messaging service providers.

Royal Ride Limo is not responsible for delays, failures, or interruptions caused by mobile carriers, telecommunications networks, or other third-party service providers.

15. Updates to These SMS Terms

We may update these SMS Terms & Conditions from time to time to reflect changes to our services, messaging practices, legal requirements, or other business needs.

When we make changes, we will post the updated version on this page and update the Effective Date above.

Your continued participation in our SMS messaging program after changes are posted constitutes acceptance of the updated SMS Terms, where permitted by applicable law.

16. Contact Us

If you have questions about these SMS Terms & Conditions, your SMS consent, or our messaging program, please contact Royal Ride Limo through the contact information provided on our website.

Royal Ride Limo
Driven by Excellence.

Quick SMS Information

• Program: Royal Ride Limo SMS Messaging
• Message Frequency: Varies based on reservations and customer interactions
• Message & Data Rates: May apply
• Opt Out: Reply STOP
• Help: Reply HELP
• Consent: Not a condition of purchase